Refund policy

Return Policy

Effective Date: February 28, 2025

All Sales Are Final

At Zizical Botanicals, we take pride in providing high-quality, all-natural hair and skincare products. Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed and processed.

Exceptions

We understand that exceptional circumstances may arise. If you receive a product that is damaged or defective, please contact us within 7 days of receipt at zizicalbotanicals@gmail.com with your order number and a description of the issue. We will assess the situation and will provide a replacement or full refund.

Order Cancellations

Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.

Contact Us

If you have any questions or concerns regarding our return policy, please reach out to us at zizicalbotanicals@gmail.com. We are here to assist you and ensure your satisfaction with our products.

By completing a purchase with Zizical Botanicals, you acknowledge and agree to this return policy.